Welcome to The White Horse Medical Practice

If you need help from the surgery press the Engage Consult button below and choose Request Help From Surgery if none of the other options are more relevant.

Visit our Engage Consult online service to request help from the Practice and get a same day response during our daily Engage Consult request hours. We always accept administration requests throughout the week. All requests are triaged by a doctor and passed on to another clinician who is most suited. This system cannot be accessed via patient access.

You are unable to order your routine repeat medication through Engage Consult. Please use our preferred methods of ordering from our prescriptions page.

Guides on how to use Engage Consult can be found on our news page. If you require assistance using Engage Consult or are unable to access a PC then please contact us.

DO NOT ATTEND THE SURGERY IF YOU HAVE A NEW COUGH OR FEVER even if you have booked an appointment. 

If you need medical help you should still contact your GP practice, use NHS 111 online or call 111. If you are told to go to hospital it is important that you go to hospital. We’ll give you the care you need.

NOTICE TO PATIENTS

Following the latest Government guidelines we will be running a reduced service until further notice in order to reduce the amount of patients entering the practice on a daily basis. These measure are necessary to safeguard our most vulnerable patients.

FACE MASKS/COVERINGS

For facemask exemption certificates. We do not do these. If a patient feels they shouldn’t have to wear one, you can self-declare. Below is a link to the gov website, where people can download posters, badges, and mobile phone declarations:

https://www.gov.uk/government/publications/face-coverings-when-to-wear-one-and-how-to-make-your-own

The government guidelines are changing daily please look for updates on our Website www.whmp.co.uk and Facebook page @whitehorsemedical.

If you require a self-isolation Sick Note for your employer please DO NOT call the practice - please visit https://111.nhs.uk/isolation-note/

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Neighbourhood Access Hubs

Our patients now have access to a doctor at the weekends and in the evenings. Neighbourhood Access Hubs developed by Principal Medical Limited (PML) on behalf of Oxfordshire practices, have extended their opening hours so that yet more patients can benefit from national GP Access funding (GPAF). Read more about this service here.

Training future General Practitioners

We are a designated training practice and have doctors who will come to learn from us. These doctors will be fully qualified and will see patients independently. Their consultations may recorded. These recordings are viewed for educational purposes and will be destroyed after a year (you will be informed if your consultation is going to be recorded and will have the option to decline).                                                             

Online Access

Patient Access Service is for viewing information online such as immunisations, test results and re-order your prescription this is NOT for booking an appointment. If you wish to BOOK A TELEPHONE TRIAGE CALL ONLINE please use the ENGAGE CONSULT icon at the top of the page. If you wish to order a ROUTINE REPEAT PRESCRIPTION please use the ENGAGE CONSULT icon at the top of the page.

Patient Access

Once registered with Patient Access you will have access from your PC, tablet or smartphone, 24hours a day, 7 days a week  to:

• Order a repeat prescription

• View your basic medical record (allergies and immunisations)

How to Register

• register online and be provided with personal login details. This will enable you to set up 1 appointment. When you next visit the practice you can bring in photographic ID which will allow the practice staff to enable access to further services.

• At the Health Centre - take ID to reception and complete an application form. You will be given your ID which will enable you to set up your login details and password    

                                                   

For more information from the Royal College of General Practitioners please click here to download their leaflet.