Patient Feedback and Complaints

We are continually looking to turn our patients’ feedback into real improvements in the services we provide. We use it to focus on the things that matter most to our patients, carers and their families. We would like to hear from you if you have a suggestion on how we can do things better to improve our patients’ experiences. We’d also like to hear from you if you are pleased with the service you’ve received. We’ll let the staff involved know and share the good practice across our teams.

Please note that we can only investigate issues with patient consent. If you are completing this form on behalf of an adult, we required their consent to proceed.

Last Updated: 09/11/2023

Your Details

Summary of Feedback/Complaint

Please describe in one or two sentences the issues that have led to this feedback/complaint. This will help us understand the key problems you have experienced.

Next steps and what you can expect from us

We would like to review this feedback as part of our ongoing commitment to improving our services where possible and reaching a positive outcome for both you and the practice, ensuring that our systems are as effective as we can make them.

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