White Horse Medical Practice Issued:17-09-21
We are pleased to advise of our first Flu Clinics for the 2021-22 season.
The first two Clinics are only for any patient aged 80 years or older, or who were unable to climb the Covid Clinic staircase.
CLINIC.1: SATURDAY 2nd OCTOBER
09.00-13.00HRS and 14.00-17.30 HRS
CLINIC.2: SUNDAY 3rd OCTOBER
09.00-13.00HRS and 14.00-17.30 HRS
NB: If you are an eligible patient your COVID booster will also be done on the day.
FLU APPOINTMENT BOOKING & CLINIC LOCATION:
Please call Patient Service on 01367-242388 to book your appointment.
BOTH Clinics will take place at the White Horse Medical Practice main building in Volunteer Way, Faringdon, SN7 7YU
Please check for the latest FLU Clinic news on Facebook or www.whmp.co.uk
Urgent News About Blood Tests - 31st August 21
There is a national shortage of blood bottles, which is expected to last until at least 17th September 2021. This is affecting every healthcare service provider. We have therefore been told by the NHS to postpone all non-urgent blood tests.
- Review all of the required blood tests to determine those that can safely be delayed
- Advise you if we feel that you urgently require having blood taken to assist your treatment
- Add your name to a waiting list to rearrange your blood test
- Advise you when the situation changes
We are extremely sorry for the inconvenience. This is something that is completely out of our control.
Further information can be find on the NHS website (www.nhs.uk).
NHS Community Pharmacist Consultation Service
We are participating in a new approach to improve access for patients to GP appointments. The aim is to direct patients to the most appropriate healthcare professional, which may be a GP or a pharmacist.
From 2nd August if your symptoms could be resolved by a booked consultation with the pharmacist instead of the GP, you will be given a same day referral to a pharmacy of your choice.
We think this is a good thing - once you see how great your local pharmacist is – they are highly trained and skilled clinicians experienced in treating minor illnesses – we don’t think you’ll look back.
This will also help us to free up GP appointments for people with more complex health needs and ensure that everyone gets treated at the right time, by the right healthcare professional.
We are keen to hear what you think and will be listening to your comments and feedback about your experience of using this service.
More information can be found on our NHS Community Pharmacist Consultation Service page.
From Monday 2nd August, we will be offering an extended hours service from 18:30-19:30 available every Monday.
Attending the Practice
From 19th July, there is no change in the rules when attending any GP practice.
In line with current government guidance patients are required to continue to wear a face covering in all healthcare settings. Face coverings primarily protect others, so doing so - unless exempt - is key to preventing spread of infection.
If you have Covid-19 symptoms, even if double vaccinated, please do not attend; call ahead first so we can instruct you on how to be seen safely. Lateral flow tests should not be used to rule out infection before visiting.
Help us to keep safe in the The White Horse Medical Practice so we can keep all those who visit safe.
NHS App and Vaccine Passport
Vaccine passports will be available via the NHS app from Monday 17th May or via 119. You will need to leave 5 days after your second vaccination for this to be visible on the app or by 119. There should be no need to contact us to arrange this.
DVLA Medicals During Covid Pandemic
We’ve had several enquiries regarding DVLA medicals recently. In the interests of equality and consistency, we are currently not able to provide these as they are a private service and therefore have to take a lower priority until we are able to fully resume our NHS service provision. As these do not have to be done by a GP practice, there are several other options to have these medicals completed, some of which are cheaper than us:
Steroid Injection Waiting Times
Although we will continue to offer steroid injections to our patients, there is likely to be a very significant (several months) waiting time for an appointment date due to the unprecedented increase in our core essential work, including but not limited to tackling the large backlog of long-term conditions monitoring and screening, the planning and delivery of the COVID vaccination programme and the extension of the influenza vaccination service. Please discuss other options with your clinician and consider the option of a referral to secondary care, where you may be seen more quickly.
We are delighted to announce that we have, as of the end of June, reached a total of 20,785 vaccinations since we started our Covid programme in early January of this year.
This fantastic achievement has been made possible by the tremendous commitment to our efforts by you the patients, both from Faringdon and the outlying villages of our catchment area. Our sincere thanks to all of you for being part of this and the kind words of support on local media.
We have of course also benefitted from the most amazing team of volunteers covering all areas of necessary support to our Clinic work for which we are incredibly grateful, under the primary coordination of Mr Callum Skeat. Thank you so much.
Our PPG (Patient Participation Group) have also played a supportive role behind the scenes adding further our efforts by spreading the message of patient inclusion. Thank you, PPG members. If you are interested in joining our PPG please speak to the Practice Manager, Angie Sammut on 01367 242388.
Our thanks as well to all who have supported us in other ways, such as our Landlords at the RAC building, the tenants on the RAC estate coping with our presence and those, especially the Snooty Mehmaan and Sams Cakes n’ Bakes amongst others, who have kept us fed and watered. It really is appreciated.
And finally… A big Thank you as well to ALL the staff at WHMP. This has not been an easy time as we have kept the main practice open at Volunteer Way throughout the campaign, and it is not over yet. The WHMP Covid Team at the Clinic led by Dr Rob Russ (GP Partner), Michelle Harfield (Senior Administrator) and Becky Eyre (Senior Nurse) have excelled themselves, but also those at Volunteer Way have stoically maintained the best patient service possible in these very difficult times.
David Owen-Smith, CEO WHMP, on behalf of the Partners, staff and the Covid Team: July 6th 2021
To highlight the result a few figures for consideration for those who like the statistics:
Almost 13,000 1st Dose vaccinations
Almost 8,000 2nd vaccinations*
We have achieved a minimum of 90% cohort penetration of all those at 65 years of age and over, plus all those in care homes, vulnerable or working as frontline care home, health and social care workers.
We have achieved a minimum of 86% cohort penetration of all those aged 50 or over, including adults aged 16-65 years in an at-risk health condition.
For those at the 1st Dose stage, from 18-40 years old we have achieved 77% cohort penetration.
*All figures stated are based upon known numbers on the 2nd July 2021.
A Message to our Patients from the White Horse Medical Practice
Firstly, we would like to thank you, our patients, for your support so far during the pandemic. Our ways of working have had to evolve significantly during this time, and your understanding and feedback have been very much appreciated.
On top of the anxiety felt by all of us during the viral pandemic, you have had to cope with delays in secondary care referrals and treatments, postponement of your long-term condition reviews, long waits for non-core services such as joint injections, delays in cancer screening, getting to grips with e-consultations, telephone consultations, and an increase in communication via text message, not to mention the uncertainty of when a vaccine would be ready and when you might be invited to have yours.
Any of you who have received treatment from us during the last 15 months will know that we have been open throughout the pandemic. We were fortunate to have been operating a ‘phone first’ system for 3 years before the pandemic, so were well-prepared for the changes imposed on General Practice by NHS England in 2020 to limit the spread of the virus. We continue to operate our phone first, on the day system, with conversion to a face-to-face assessment being guided by clinical need.
During the last year the White Horse Medical Practice has:
- Seen a 27% increase in the use of our e-consulting service, Engage Consult
- Set up and staffed a separate clinic to deliver the COVID vaccine programme, supported by 168 local volunteers
- Delivered 18,207 COVID vaccinations, 131 of which have been given to patients in their home and 411 given to Care Home patients
- Provided 68,105 appointments, of which 24% have been face-to-face, as well as 33,614 e-consultations
- Expanded our Primary Care Network (PCN) team, who help us to provide the best possible care to you. The PCN team now includes First Contact Physiotherapists (FCPs), Physician Associates(PAs), Clinical Pharmacists (CPs) and a Social Prescribing Link Worker (SPLW), with Mental Health Workers due to start in the Autumn.
All visitors and patients are encouraged to park opposite the practice entrance as this is no longer parking for the doctors.