News

Covid Vaccination Programme as of 25 Nov 21

Next Pfizer Clinic

  • Friday 26th November (First, Second and Booster Doses for all 180+ days since second dose and Flu Vaccinations for all aged 50+) 09:30-17:30. Appointment booking via AccuBook.

Appointment Booking

  • AccuBook - We will text all patients eligible, for whom we have a mobile phone number. The text message has a link to book your appointment via ‘accuBook,’ a simple three step process. Please contact us if you have no internet/network access.
  • National Booking Service - Appointment booking via the National Booking Service only needs to be done via the nhs webpage (www.nhs.uk). You ideally need your NHS number to book, select the Faringdon site and book your appointment. If you have no online capability, please call 119.

All clinics will take place at Unit 1, RAC Trading Estate, Faringdon SN7 7BP (behind Esso fuel station on Park Road, Faringdon). Look for Marshals and signage on the day.

Covid Vaccination Map

Flu Vaccination Programme as of 25 Nov 21

Next Flu Clinic

  • Friday 26th November (Flu Vaccinations for all aged 50+ and Covid First, Second and Booster Doses for all 180+ days since second dose) 09:30-17:30. Appointment booking via AccuBook.
  • Tuesday 30th November (Flu vaccinations for 18-50 years old with underlying health conditions and any patients aged 50+) 08:00-12:00 and 16:00-19:30

Appointment Booking

If you are eligible for your flu vaccine you will receive a text message reminder, please book through Patient Access (www.patientaccess.com) or contact the practice directly between 0900-1300 Mon-Fri on 01367 245493.

All flu vaccination clinics are at the RAC building unless otherwise stated. 

Covid Vaccination Map

NHS App and Vaccine Passport

Vaccine passports are available via the NHS Covid App or on the NHS Covid pass website (www.nhs.uk). You will need to leave 5 days after your second vaccination for this to be visible on the app. If you think your Covid vaccination records are incorrect/missing please do not contact the GP Practice, you need to contact VDRS through 119.

Vaccine Data Resolution Service (VDRS)

The Vaccine Data Resolution Service (VDRS) aims to resolve missing or incorrect vaccination records for people vaccinated in England who have a current NHS number and are registered with a GP practice in England.

An inbound service has now been launched, and referrals to the VDRS can be made via any of the services accessed via 119

Please note: 119 and VDRS call agents will not provide clinical advice and cannot assist at this time with queries related to vaccinations received overseas. If the query relates to personal information that is incorrect on the patient record (e.g. name, address), these will still need to be resolved by your GP practice.

If you believe you have missing or incorrect COVID-19 vaccination data, please call 119 and ask the call agent to make a referral to the VDRS team on your behalf. The VDRS team will then call you back within 5 working days.

NHS Community Pharmacist Consultation Service

We are participating in a new approach to improve access for patients to GP appointments. The aim is to direct patients to the most appropriate healthcare professional, which may be a GP or a pharmacist.

From 2nd August if your symptoms could be resolved by a booked consultation with the pharmacist instead of the GP, you will be given a same day referral to a pharmacy of your choice.

We think this is a good thing - once you see how great your local pharmacist is – they are highly trained and skilled clinicians experienced in treating minor illnesses – we don’t think you’ll look back.

This will also help us to free up GP appointments for people with more complex health needs and ensure that everyone gets treated at the right time, by the right healthcare professional.

We are keen to hear what you think and will be listening to your comments and feedback about your experience of using this service.

More information can be found on our NHS Community Pharmacist Consultation Service page.

Extended Hours

From Monday 2nd August, we will be offering an extended hours service from 18:30-19:30 available every Monday.

Attending the Practice

From 19th July, there is no change in the rules when attending any GP practice.

In line with current government guidance patients are required to continue to wear a face covering in all healthcare settings. Face coverings primarily protect others, so doing so - unless exempt - is key to preventing spread of infection.

If you have Covid-19 symptoms, even if double vaccinated, please do not attend; call ahead first so we can instruct you on how to be seen safely. Lateral flow tests should not be used to rule out infection before visiting.

Help us to keep safe in the The White Horse Medical Practice so we can keep all those who visit safe.

DVLA Medicals During Covid Pandemic

We’ve had several enquiries regarding DVLA medicals recently. In the interests of equality and consistency, we are currently not able to provide these as they are a private service and therefore have to take a lower priority until we are able to fully resume our NHS service provision. As these do not have to be done by a GP practice, there are several other options to have these medicals completed, some of which are cheaper than us:

D4Drivers

Drivers Medicals

Wessex Medicals

Steroid Injection Waiting Times

Although we will continue to offer steroid injections to our patients, there is likely to be a very significant (several months) waiting time for an appointment date due to the unprecedented increase in our core essential work, including but not limited to tackling the large backlog of long-term conditions monitoring and screening, the planning and delivery of the COVID vaccination programme and the extension of the influenza vaccination service. Please discuss other options with your clinician and consider the option of a referral to secondary care, where you may be seen more quickly.

A Message to our Patients from the White Horse Medical Practice

Firstly, we would like to thank you, our patients, for your support so far during the pandemic. Our ways of working have had to evolve significantly during this time, and your understanding and feedback have been very much appreciated.

On top of the anxiety felt by all of us during the viral pandemic, you have had to cope with delays in secondary care referrals and treatments, postponement of your long-term condition reviews, long waits for non-core services such as joint injections, delays in cancer screening, getting to grips with e-consultations, telephone consultations, and an increase in communication via text message, not to mention the uncertainty of when a vaccine would be ready and when you might be invited to have yours.

Any of you who have received treatment from us during the last 15 months will know that we have been open throughout the pandemic. We were fortunate to have been operating a ‘phone first’ system for 3 years before the pandemic, so were well-prepared for the changes imposed on General Practice by NHS England in 2020 to limit the spread of the virus. We continue to operate our phone first, on the day system, with conversion to a face-to-face assessment being guided by clinical need.

During the last year the White Horse Medical Practice has:

  • Seen a 27% increase in the use of our e-consulting service, Engage Consult
  • Set up and staffed a separate clinic to deliver the COVID vaccine programme, supported by 168 local volunteers
  • Delivered 18,207 COVID vaccinations, 131 of which have been given to patients in their home and 411 given to Care Home patients
  • Provided 68,105 appointments, of which 24% have been face-to-face, as well as 33,614 e-consultations
  • Expanded our Primary Care Network (PCN) team, who help us to provide the best possible care to you. The PCN team now includes First Contact Physiotherapists (FCPs), Physician Associates(PAs), Clinical Pharmacists (CPs) and a Social Prescribing Link Worker (SPLW), with Mental Health Workers due to start in the Autumn.

15/06/2021

Parking

All visitors and patients are encouraged to park opposite the practice entrance as this is no longer parking for the doctors.