From Monday 2nd August, we will be offering an extended hours service from 18:30-19:30 available every Monday.
Attending the Practice
From 19th July, there is no change in the rules when attending any GP practice.
In line with current government guidance patients are required to continue to wear a face covering in all healthcare settings. Face coverings primarily protect others, so doing so - unless exempt - is key to preventing spread of infection.
If you have Covid-19 symptoms, even if double vaccinated, please do not attend; call ahead first so we can instruct you on how to be seen safely. Lateral flow tests should not be used to rule out infection before visiting.
Help us to keep safe in the The White Horse Medical Practice so we can keep all those who visit safe.
Covid Vaccination Programme - 16th July 2021
Next Pfizer Clinics
Tuesday 20th July 09:30-17:30 (Second dose only) Invites will be sent via AccuBook, more details can be found below
Friday 23rd July 09:30-17:30 (First dose only) Bookings will be via the National Booking Service only, more information can be found below
Appointment Booking - AccuBook
We will text all patients in these groups, for whom we have a mobile phone number. The text message has a link to book your appointment via ‘accuBook,’ a simple three step process. Please help us by using this service. Please call 01367 242388 if you have no internet/network access.
All clinics will take place at Unit 1, RAC Trading Estate, Faringdon SN7 7BP (behind Esso fuel station on Park Road, Faringdon). Look for Marshals and signage on the day.
National Booking Service
A Message to our Patients from the White Horse Medical Practice
Firstly, we would like to thank you, our patients, for your support so far during the pandemic. Our ways of working have had to evolve significantly during this time, and your understanding and feedback have been very much appreciated.
On top of the anxiety felt by all of us during the viral pandemic, you have had to cope with delays in secondary care referrals and treatments, postponement of your long-term condition reviews, long waits for non-core services such as joint injections, delays in cancer screening, getting to grips with e-consultations, telephone consultations, and an increase in communication via text message, not to mention the uncertainty of when a vaccine would be ready and when you might be invited to have yours.
Any of you who have received treatment from us during the last 15 months will know that we have been open throughout the pandemic. We were fortunate to have been operating a ‘phone first’ system for 3 years before the pandemic, so were well-prepared for the changes imposed on General Practice by NHS England in 2020 to limit the spread of the virus. We continue to operate our phone first, on the day system, with conversion to a face-to-face assessment being guided by clinical need.
During the last year the White Horse Medical Practice has:
- Seen a 27% increase in the use of our e-consulting service, Engage Consult
- Set up and staffed a separate clinic to deliver the COVID vaccine programme, supported by 168 local volunteers
- Delivered 18,207 COVID vaccinations, 131 of which have been given to patients in their home and 411 given to Care Home patients
- Provided 68,105 appointments, of which 24% have been face-to-face, as well as 33,614 e-consultations
- Expanded our Primary Care Network (PCN) team, who help us to provide the best possible care to you. The PCN team now includes First Contact Physiotherapists (FCPs), Physician Associates(PAs), Clinical Pharmacists (CPs) and a Social Prescribing Link Worker (SPLW), with Mental Health Workers due to start in the Autumn.
We are delighted to announce that we have, as of the end of June, reached a total of 20,785 vaccinations since we started our Covid programme in early January of this year.
This fantastic achievement has been made possible by the tremendous commitment to our efforts by you the patients, both from Faringdon and the outlying villages of our catchment area. Our sincere thanks to all of you for being part of this and the kind words of support on local media.
We have of course also benefitted from the most amazing team of volunteers covering all areas of necessary support to our Clinic work for which we are incredibly grateful, under the primary coordination of Mr Callum Skeat. Thank you so much.
Our PPG (Patient Participation Group) have also played a supportive role behind the scenes adding further our efforts by spreading the message of patient inclusion. Thank you, PPG members. If you are interested in joining our PPG please speak to the Practice Manager, Angie Sammut on 01367 242388.
Our thanks as well to all who have supported us in other ways, such as our Landlords at the RAC building, the tenants on the RAC estate coping with our presence and those, especially the Snooty Mehmaan and Sams Cakes n’ Bakes amongst others, who have kept us fed and watered. It really is appreciated.
And finally… A big Thank you as well to ALL the staff at WHMP. This has not been an easy time as we have kept the main practice open at Volunteer Way throughout the campaign, and it is not over yet. The WHMP Covid Team at the Clinic led by Dr Rob Russ (GP Partner), Michelle Harfield (Senior Administrator) and Becky Eyre (Senior Nurse) have excelled themselves, but also those at Volunteer Way have stoically maintained the best patient service possible in these very difficult times.
David Owen-Smith, CEO WHMP, on behalf of the Partners, staff and the Covid Team: July 6th 2021
To highlight the result a few figures for consideration for those who like the statistics:
Almost 13,000 1st Dose vaccinations
Almost 8,000 2nd vaccinations*
We have achieved a minimum of 90% cohort penetration of all those at 65 years of age and over, plus all those in care homes, vulnerable or working as frontline care home, health and social care workers.
We have achieved a minimum of 86% cohort penetration of all those aged 50 or over, including adults aged 16-65 years in an at-risk health condition.
For those at the 1st Dose stage, from 18-40 years old we have achieved 77% cohort penetration.
*All figures stated are based upon known numbers on the 2nd July 2021.
NHS App and Vaccine Passport
Vaccine passports will be available via the NHS app from Monday 17th May or via 119. You will need to leave 5 days after your second vaccination for this to be visible on the app or by 119. There should be no need to contact us to arrange this.
DVLA Medicals During Covid Pandemic
We’ve had several enquiries regarding DVLA medicals recently. In the interests of equality and consistency, we are currently not able to provide these as they are a private service and therefore have to take a lower priority until we are able to fully resume our NHS service provision. As these do not have to be done by a GP practice, there are several other options to have these medicals completed, some of which are cheaper than us:
Steroid Injection Waiting Times
Although we will continue to offer steroid injections to our patients, there is likely to be a very significant (several months) waiting time for an appointment date due to the unprecedented increase in our core essential work, including but not limited to tackling the large backlog of long-term conditions monitoring and screening, the planning and delivery of the COVID vaccination programme and the extension of the influenza vaccination service. Please discuss other options with your clinician and consider the option of a referral to secondary care, where you may be seen more quickly.
All visitors and patients are encouraged to park opposite the practice entrance as this is no longer parking for the doctors.